We uses Hong Kong Post as its carrier for both domestic and international orders. Your shipping charges are based on the number of items ordered and the country we are shipping to. For shipping purposes, some items incur a greater shipping charge due to their bulk. At this time, we only ship from our Fulfillment Centre Monday to Saturday inclusive. We do not ship on Sundays nor on Hong Kong bank holidays.
We uses Smart Post for all of our Domestic orders.Domestic orders can be expected within 2-5 business days after we receive your payment. You will receive an email when your order is dispatched. Please email us if you don't receive our email.
|Hong Kong||1~3 Item||4~8 Item||9~18 Item|
|Delivery Time||1 - 3 Days|
|Macau||1~3 Item||4~8 Item||9~18 Item|
|Delivery Time||3 - 6 Days|
We uses e-Express Airmail/Registered Airmail for all of our International orders. International orders can be expected within 10-20 business days after we receive your payment. You will receive an email when your order is dispatched. Please email us if you don't receive our email.
|Per Shipment||Per Item|
|Delivery Time||10 - 20 Days|
Total shipping cost = "Per Shipment" cost + "Per Item" cost.
Refunds & Returns
We offer a 7 day money back guarantee. We will take back any products with which you are not completely satisfied within the 7 days from the date of receipt of goods. All returned products must be in new, resalable condition and include original packaging. We will promptly refund your purchase price.
*Shipping is not refundable. Customer pays all return shipping.*
Once returned items are received, credit will be issued to the original credit card/PayPal used for the purchase. Outbound shipping (including promotional shipping) and return shipping costs will not be refunded